At BookYourBloodTest (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal and medical information when you access or use our website https://bookyourbloodtest.com, including booking health camps, diagnostic tests, and medical checkups.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Age and Gender

  • Address (for home sample collection, if applicable)

  • City and PIN Code

1.2 Medical & Health Information

To provide diagnostic and healthcare services, we may collect:

  • Selected medical tests, checkups, or camp packages

  • Sample collection preferences (home or lab visit)

  • Medical test reports and results

  • Doctor references or prescriptions (if provided voluntarily)

All medical information is treated as sensitive personal data and handled with strict confidentiality.

1.3 Payment Information

We collect limited payment-related information such as:

  • Order ID

  • Transaction reference number

  • Payment status

Payments are processed securely through authorized third-party payment gateways.
We do not store your debit card, credit card, UPI, or bank account details.

1.4 Technical Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Book and manage medical tests, checkups, and health camps

  • Arrange home or lab sample collection

  • Process payments and confirm bookings

  • Deliver diagnostic reports securely

  • Communicate booking confirmations, reminders, and service updates

  • Improve website functionality and user experience

  • Comply with applicable legal, medical, and regulatory requirements

3. Sharing of Information

We may share your information only when necessary, including with:

3.1 Diagnostic Labs & Medical Partners

To conduct tests, analyze samples, and generate reports.

3.2 Service Providers

Including:

  • Sample collection personnel

  • Payment gateway providers

  • IT infrastructure and website hosting providers

3.3 Legal & Regulatory Authorities

When required by law, court orders, or government regulations.

We do not sell, rent, or trade your personal or medical information to third parties for marketing or advertising purposes.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including:

  • SSL encryption

  • Secure servers

  • Restricted access to sensitive medical data

While we take reasonable steps to protect your data, no method of electronic storage or transmission is completely secure.

5. Data Retention

We retain your personal and medical information only for as long as required to:

  • Provide healthcare and diagnostic services

  • Maintain medical and transaction records

  • Meet legal, accounting, and regulatory obligations

Medical records are retained in accordance with applicable healthcare laws and standards.

6. Cookies Policy

Our website uses cookies to:

  • Improve website functionality

  • Analyze user behavior and traffic

  • Enhance user experience

You may control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or updates to your data

  • Request deletion of your data (subject to legal and medical record retention requirements)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

BookYourBloodTest
📧 Email: contact@bookyourbloodtest.com
📞 Phone: +91 8073776909